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HomeWiFi Hotspots ► WiFi Support
 
 

Yourhub WiFi Support

 
 
How to get online....
 
Tutorial: How to Log into "A Yourhub Hotspot" using an IPad or IPhone.
 
 
1. Ensure your wireless enabled laptop or mobile device is turned on and has its wireless signal/switch activated. 
 
2. Go to the available Wireless Network Connection List, as displayed on your laptop or mobile device. 
 
3. Navigate to "A Yourhub Hotspot (Location)" from the list and then select Connect. Validate that you have connected to the Yourhub Hotspot network. 
 
4. Open your browser and you will be redirected to the Yourhub Hotspot landing page. 
 
Note:If you have already purchased your pre paid voucher enter your Username and Password to go online. Alternatively you may select one of our pre-paid plans here or purchase a pre-paid voucher from our listed venues
 
Yourhub Hotspot Landing Page 
 
Yourhub Hotspot Account Data 
 
 
 
 
Need more help setting up....
 
 
Connecting with Windows XP 
 
1. Go to Start, Control Panel then Network Connections. Now click View Status next to Wireless Network Connection
 
2. Click on the Wireless Networks tab. Highlight "A Yourhub Hotspot (Location)" in the Preferred Networks section (fig.1). If no wireless networks are displayed , ensure your wireless switch is on and/or wireless network list is refreshed. 
 
3. Click on Configure or Properties and ensure that all details are as shown in (fig 2) then select OK
 
4. Click on the General tab. Highlight the  Internet Protocol TCP/IP option (fig 3) and click on Properties
 
5. Select Obtain an IP address automatically and Obtain DNS server address automatically as (fig 4). Then select OK
 
Also see steps 6 & 7 at bottom of this page.
 
Connecting with Windows Vista 
 
1. Go to Start, Control Panel Network and Internet and then Network and Sharing Center. Go to Manage Wireless Networks on the left of the screen. 
 
2. Ensure that "A Yourhub Hotspot (Location)" is positioned at the top of the list by moving it up if needed. If no wireless networks are displayed, ensure your wirless switch is on. Highlight "A Yourhub Hotspot (Location)", right click on it and choose Properties
 
3. Ensure the details are as shown in (fig 1). Then select OK and close the Manage Wireless Networks screen. 
 
4. Go to Manage Network Connections. Right-click on Wireless Network Connections and click on Properties and then Continue. Highlight the Internet Protocol Version 4 option (fig 2) and click on Properties
 
5. Select Obtain an IP address automatically and Obtain DNS server address automatically as (fig 3). Then select OK
 
 
Fig.1 
 
Fig.2 
 
Fig.3 
 
 
 
 
Additional Steps for Windows XP and Vista 
 
6. Configure Microsoft Internet Explorer (IE), open your web browser and go to Tools. Select Internet Options and the tab Connections. Under LAN settings, open the window for Local Area Network (LAN) settings. 
 
Ensure the following options are not selected.
 
  • Automatically detect settings.
  • Use automatic configuration script
  • Use a proxy server for your LAN
  •  
     
    7. Open another browser window. The Yourhub Hotspot landing page should now appear. 
     
     
    MAC Users 
    Mac OSX Operating System 
     
    1. Click on the Airport icons in the toolbar and select Turn Airport On (fig x). 
     
    2. Select Yourhub Hotspot from the list of available wireless networks (fig y). 
     
    3. Open your internet browser and you will reach the  Yourhub Hotspot landing page. 
     
     
     
     
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