Yourhub Fixed Wireless Plans - Residential.
What makes Yourhub Fixed Wireless better?
Yourhub Fixed wireless customers can enjoy a trouble free transition from standard ADSL or NBN to our Fixed Wireless services. Our Residential plans start from as little as $59.95 per month or $10.00 per month for Pre-Paid Fixed Wireless services (See Pre-Paid Fixed Wireless Plans Here). For more information about our Fixed Wireless please contact us so we can check if it's available in your area or simply assist you with your inquiries. Residential Fixed Wireless Broadband
Available in all Townsville Suburbs NOW Yourhubs NEW Fixed Wireless Broadband (High speed) is now available to ALL TOWNSVILLE SUBURBS from as little as $10.00pm. Experience speeds up to 30mbps download and 5mbps upload. Yourhub Fixed Wireless High Speed Broadband services are exclusive to Yourhub and not available to all areas. Contact us for more details Contact Us Here.
Choose your Highspeed Fixed Wireless Network (FWN) Package.
Fixed Wireless Plans - Residential.
- Marked prices include GST
For more information, or to signup over the phone, call us on 1300 762 568.
For Other Residential Services: Click here.
Additional Information
† Fixed Wireless Speeds:
This is the maximum Fixed Wireless access speeds, and are not necessarily indicative of actual Internet data transfer speeds
- learn more about actual speeds speeds explained.dyn(here)
*Cost of 1GB:
The standard cost for 1 GB included in the selected plan will vary depending on the amount of data allocated to the plan.
Excess usage charges do not apply to residential packages.
^Shaping:
Shaping is not available on residential accounts. See "Recharge Account" section for more information.
Recharge Account:
Once your monthly data allocation is exceeded or your monthly anniversary is reached you will be redirected to the
"Yourhub Landing page". From here you will have the option to recharge your account with any of the available packages
and your month restarts again. Once your account is successfully recharged you will be instantly login again and continue
to use the service.
Roaming:
Includes access to Yourhub Wireless Hotspots. Use your residential connection away from home 24/7. Unused time and or
data are not accumulative and will be lost at the end of each month.
Contract:
A minimum term of 24 months on residential fixed wireless services. For non contract services see Fixed Wireless Pre-Paid.
Early Termination Fee:
This fee is calculated at 50% of the fixed monthly price multiplied by the remaining number of months i.e. $79.95
(50% of $79.95) x 6 months = $239.85.
Static IP Address:
Not a standard inclusion on residential services. May be available on request for an additional monthly charge of $29.95pm.
Email Accounts:
Each residential plan receives a standard allocation of up to 5 email account. Additional accounts are available upon request
(charges may apply).
Upgrades:
There is no charge of an upgrade of plan remaining on the same speed.
Hardware:
Yourhub will supply required hardware pre-configured so that all you have to do is plug it in. See our list of
available hardware: Click Here.
Phone:
Residential phone services are available for an additional $9.95 charge when bundled with a residential internet service or
$19.95 stand alone. Once the phone service is added a minimum 12 month contract applies.
This is a Voice over Internet Protocol service (VoIP) and is not part of the ageing POTs telephone system.
Turn off your existing analogue telephone service and stop paying line rental and excessive call charges. You can also keep
your exisitng local telephone number.
Yourhub can port your current number from your previous telephone provider or we can allocate you a new local number, the
choice is yours!
Call Rates
Local Calls - .20c per call (Talk as long as you like when you like for just .20c per call)
National Calls - .20c per call (Talk as long as you like when you like for just .20c per call)
Mobile calls - .13.5c per 30sec.
International calls from .03c per min. See international call rates here.
Service Charges
New Fixed Wireless Installation:
5GHz AP $190.00 Based on standard equipment.(Required)
5GHz Fixed Installation $180.00 includes first hour labour. Additional time may be charged at 1/2hr intervals at the rate of $66.00.
A quotation may be applicable where installations exceed the standard requirements. (Required)
Account creation & activation for existing Fixed Wireless Installations:
A fee of $110.00 is payable for the creation and activation of a new account at an existing installation / location.
Plan Change Fee:
NA.
Re-Alignment Fee:
$55.00 is charged where there is a need to re-align the subscribers CPE/AP via telephone support.
$132.00 minimum where a technician is required to attend and align on behalf of the subscriber.
Incorrect Call Out:
This is the fee per hour charged to the customer for an incorrect call out and is based on the time on site (Min$132.00).
Out of Hours Support:
Call to support staff out of hours (Min $200.00).
Incorrect Fault:
This is the fee charged to the customer when an incorrect fault is lodged and found not to be on the carriers network ($250.00).
Early Termination Fee:
This fee is calculated at 50% of the fixed monthly price multiplied by the remaining number of months i.e. $79.95
(50% of $79.95) x 6 months = $239.85.
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